ヘッドスパ専門サロン スカルクイック

【Information for International Guests】

Frequently Asked Questions (FAQ)

Q: Can I pay by credit card?
A: Certainly. We accept cash and major credit cards, including Visa and Mastercard. We look forward to welcoming you.

Q: Can I make a same-day reservation?
A: Yes, same-day reservations are available if we have openings.
However, weekday evenings and weekends are our busiest times and appointments often fill up quickly. We recommend making your reservation online at least one day in advance.
Online reservations are available 24 hours a day from your computer or smartphone. Please book at your convenience.

Q: Can I cancel my appointment on the day of my reservation?
A: As we operate by reservation and reserve a private room for each guest, same-day cancellations are subject to a cancellation fee of 100% of the treatment price.
If you have a treatment package (coupon/ticket), one session will be deducted from your remaining balance.
If you need to cancel or reschedule your appointment, please contact us during business hours on the day before your appointment.

Q: Can I bring my child with me?
A: We are sorry, but we are unable to accommodate children, as we do not have a children’s room or childcare facilities.

Q: Can I receive a head spa treatment while pregnant?
A: We are sorry, but we do not provide head spa treatments to guests who are pregnant.
As the treatment may stimulate blood circulation and could affect your physical condition, we kindly ask that you wait until after your pregnancy before receiving the treatment.

Q: Can my companion wait in the treatment room during my head spa session?
A: We are sorry, but for safety reasons, companions are not permitted to wait in the treatment room during the treatment.

Thank you for your understanding